Privacy Policy
Last Updated: March 2025
At belontraviax, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you work with us. We've written this in plain language because nobody enjoys reading legal jargon.
Information We Collect
When you interact with belontraviax, we collect certain information to provide our business sales services effectively. The data we gather depends on how you engage with us.
Personal Information You Provide
This includes details you share directly with us through forms, emails, or phone conversations:
- Name and contact details including email address and phone number
- Business name, ABN, and company registration information
- Financial information relevant to business valuations and sales
- Documentation about your business operations and performance
- Communication preferences and inquiry details
Information Collected Automatically
Our website gathers technical data to improve your experience:
- IP address and browser information
- Pages visited and time spent on our site
- Device type and operating system
- Referral sources that directed you to our website
How We Use Your Information
We're transparent about why we need your information. Here's what we do with it:
Purpose | Details |
---|---|
Service Delivery | To provide business sales advisory, valuations, and consultation services you've requested |
Communication | Responding to inquiries, sending updates about your business sale process, and sharing relevant market information |
Legal Compliance | Meeting Australian financial services regulations and record-keeping requirements |
Service Improvement | Analyzing how clients use our services to enhance our offerings and website functionality |
We won't use your information for purposes you haven't agreed to. If we want to use your data in a new way, we'll ask for your permission first.
How We Protect Your Data
Security isn't just a checkbox for us. We've put several measures in place to keep your information safe:
- Encrypted data transmission using industry-standard SSL technology
- Secure servers located in Australian data centers with physical and digital access controls
- Regular security audits and vulnerability assessments
- Staff training on data protection and confidentiality requirements
- Limited access protocols ensuring only authorized personnel can view sensitive information
- Regular backup procedures to prevent data loss
While we take every reasonable precaution to protect your data, no online system is completely immune to security risks. We continuously update our security measures to address emerging threats.
Sharing Your Information
We don't sell your personal information to third parties. Period. But we may need to share certain details in specific situations:
Service Providers
We work with trusted partners who help us deliver our services. These might include:
- Legal advisors who assist with contract preparation and due diligence
- Accountants who help with financial assessments and valuations
- Marketing platforms that handle our email communications (they can't use your data for their own purposes)
- Cloud storage providers who host our secure data systems
Legal Requirements
Sometimes we're required by law to share information with:
- Australian tax authorities when legally obligated
- Law enforcement agencies if they present a valid warrant
- Regulatory bodies that oversee financial services
- Courts when compelled by legal proceedings
Business Transactions
If belontraviax is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owners. We'll notify you before this happens.
Your Privacy Rights Under Australian Law
The Privacy Act 1988 and Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:
Access Your Information
You can request a copy of the personal data we hold about you. We'll provide this within 30 days, though complex requests might take a bit longer. We'll let you know if that's the case.
Correct Your Information
If you spot inaccuracies in your data, tell us. We'll update our records promptly. This is particularly important for business details that affect valuations or sale processes.
Request Deletion
You can ask us to delete your personal information, subject to certain limitations. We may need to retain some records for legal or regulatory reasons, but we'll explain if that applies.
Opt Out of Marketing
You can unsubscribe from our marketing communications at any time. Each email includes an unsubscribe link, or you can contact us directly. We'll still send you essential service-related communications.
Lodge a Complaint
If you're unhappy with how we've handled your information, contact us first. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Data Retention
We keep your information only as long as necessary. Here's our general approach:
- Active client files are retained throughout our engagement and for seven years afterward, as required by Australian financial record-keeping laws
- Marketing contact information is kept until you unsubscribe or request deletion
- Website usage data is typically retained for two years for analytical purposes
- Financial records related to completed transactions are kept for seven years per tax regulations
- General inquiry information is deleted after two years if no business relationship develops
When we delete data, we do so securely to prevent unauthorized access or recovery.
Cookies and Tracking
Our website uses cookies to improve functionality and understand how visitors interact with our site. You can control cookie settings through your browser.
Types of Cookies We Use
- Essential cookies that make the website work properly (these can't be disabled)
- Analytics cookies that help us understand visitor behavior and improve our site
- Preference cookies that remember your settings and choices
We don't use advertising cookies or sell cookie data to third parties. The analytics we collect help us make the site more useful for business owners looking to sell.
International Data Transfers
Your data is primarily stored on servers located in Australia. In some cases, service providers may process data outside Australia (for example, cloud storage providers with international infrastructure).
When this happens, we ensure these providers maintain privacy standards comparable to Australian requirements. We use contractual protections and only work with reputable providers who prioritize data security.
Children's Privacy
Our services are designed for business owners and aren't intended for individuals under 18. We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top of this policy shows when we last revised it. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Third-Party Links
Our website may contain links to external sites that aren't operated by us. We're not responsible for the privacy practices of these third-party sites. When you leave our site, we encourage you to review the privacy policy of every site you visit.
Questions About Privacy?
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: info@belontraviax.com
Phone: +61 405 025
205
Mail: 21f Endeavour Rd,
Hillarys WA 6025, Australia
We typically respond to privacy inquiries within 5 business days.